FAQs

On average, 1-3 days. When you check out, you will choose a delivery date and we will ensure your goodies are shipped the day before your chosen delivery date! Even though I use an overnight shipping service, because it is third party shipping, nothing can be 100% guaranteed. However, I do use highly reliable courier providers so our success and accuracy rate is very high! Nonetheless, the couriers can occasionally have some internal delays which may cause your parcel to take an extra 1 - 2 working days to be delivered to you. Please understand this is out of my control as I do not deliver any parcels myself. If you are worried about this please order for an earlier date 🙂

Only for friends and family at this stage 🙂

All Betty's baked goods are carefully packaged and heat sealed in individual plastic sleeves to ensure lasting freshness. They are then placed in a box and cushioned with tissue paper to ensure a safe transit!

Please contact me within 2 hours of placing your order and I'll do my best to accommodate changes before I start prepping. Stock availability means this may not always be possible, but I will do my best!

All items are baked fresh to order, so I require a little time to prepare your treats and have them delivered to you 🙂 Orders typically close at 5pm, three days before your selected delivery date.

Yes! I'm always happy to give you a full refund as long as I have not started preparing the order 🙂

For the best experience, store your cookies in an airtight container at room temperature and enjoy within 3 days. To keep them fresh for longer, you can refrigerate them for up to 5 days or freeze them for up to 3 months. For brownies and slices, store them in an airtight container in the fridge and consume within 5 days, or freeze for up to 3 months.

At this stage Betty has no gluten free or vegan options :(

Yes! I use free range eggs, pure vanilla essence, and Whittaker's chocolate so our goodies are made from the highest quality ingredients available 🙂. Top quality and ethical ingredients are an absolute priority for Miss Betty!